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Pokemon
Battle Spirits
Flesh and Blood
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The last remnants of the Jedi Order tremble in fear as Inquisitors stalk them to the farthest corners of the galaxy! The Grand Inquisitor, a long-lived Pau’an, leads the Inquisitorius at Darth Vader’s behest, an elite order of Force-sensitive agents strong in the dark side who hunt those who escaped the Order 66 purge. A former Jedi, himself, he has turned this fervor to the destruction of his former allies. He is joined in this task by Inquisitors referred to as brothers and sisters, each given a number demarking the order of their initiations. Reva, the Third Sister, bold and ambitious, nursing a secret grudge against Lord Vader after surviving the slaughter of younglings at the Temple. Fifth Brother, aggressive and self-sure, ready to strike down any who stand in his way. Fourth Sister, swift and deadly, a hunter through and through. They are the Inquisitors, and the hunt has been called.
REFUND AND RETURNS POLICY
What if I change my mind?
We understand that customers will occasionally change their mind upon receiving their order, we are still able to organise a return of the items in order to process a refund for you as long as the following conditions are met:
All change of mind refunds will be inspected to be meeting the above terms and require approval by Games Portal before a refund can be initiated.
Any returns found to have been opened, used or damaged will not be eligible for refund or exchange, and will be held until the customer returns to collect the product or pays the following additional fees to have the item reshipped:
If return postage and handling fees are not paid by the customer within 30 days of being received by Games Portal, the product will be considered abandoned and we will dispose of it.
Items can be returned to Games Portal either:
As soon as we receive the item(s), the refund can be initiated to the payment details used to make the initial order.
Refund Payment
Any refunds will be processed via the original form of payment:
Refund Process Time.
Returns generally take 2-5 business days to reach our warehouse.
Once received, your return request will be processed within 1-3 business days.
For refunds, please note that your financial institution may need an extra 3-5 business days to clear the funds back into your account.
If your return falls outside of these times and are seeking an update on your refund process please contact our customer support team at support@GamesPortal.com.au
If you received an item you didn't order.
We always strive to make sure our processes are as fast and accurate as possible but if you have received an item different to the one you ordered, please contact our customer service team at Support@GamesPortal.com.au who will work with you to resolve the problem as quickly as possible.
If your item is faulty.
At Games Portal we want every gaming experience to be perfect for our customers but unfortunately there are rare cases where an item, due to a manufacturing error, is discovered as faulty.
This can include cases of:
If you have received an item with a defect, please contact our customer service team at Support@GamesPortal.com.au within 60 days of your purchase date.
They will guide you through the returns process and help resolve the problem as quickly as possible.
All claims of faulty items must be accompanied with a proof of purchase.
Where you believe an item is faulty, it may be necessary for us to send your goods to the manufacturer or their service agent for it to be assessed within a reasonable period of time.
We also request that you take a photo showing the defect/fault to speed up the process as we may need to contact the manufacturer to ensure you receive the correct replacement part.
If it is determined by our customer service team that there is indeed a major fault with the item you will be entitled to one of the following remedies:
If a replacement of the product or part is chosen all postage to deliver the item will be covered by Games Portal.
Instances that Games Portal does not consider as a fault or defect:
*This policy was updated 29/03/2020